Terms and Conditions

Please read and understand the following Terms and Conditions for Weightless by MacMurray Consultations and Procedures. These are for your safety and so we can continue to provide a quality and professional service to you.

Arrival Times

Please ensure that you arrive in plenty of time for your appointment as arriving late will not only lessen your time spent with us, but the effectiveness of your treatment also. If you are too late for an appointment to be completed in full we may have to reschedule to another date and time. As a courtesy to all our clients, treatments are completed as scheduled.

Cancellation Policy

We understand that sometimes it is necessary for you to change your appointment. We kindly ask that you provide a minimum of 24 hours’ notice if you wish to change or cancel your appointment. This gives others who may be waiting a chance to take your appointment slot. If insufficient notice is given we may have to ask that the Procedure or Consultation is paid in part or full.

Pre-pay Treatments and Packages

If you purchase a pre-pay series for treatments, or purchase a package you will save an amount according to the pricing schedule. There is no refund on pre-pay and packages for change of mind and the credit is not transferable to other individuals. An exception may be made if a package is purchased prior to a consultation and subsequently, at the consultation, we find you unsuitable for treatment; we can offer you a refund of services not utilised. If post consultation your medical suitability changes, deeming you unsuitable for treatment, we will extend your expiry date to 1 year (if pregnant) or apply the amount as a credit for you or one nominated other to use towards other procedures. Packages have an expiry date of 12 months from the date of purchase. You agree to these terms by purchasing packages.

Website Use

The terms and conditions outlined here apply to all users of the Weightless by the MacMurray Centre website.

All terms and conditions are current.